- Obtain prior permission via a double opt-in subscription mechanism. Send an automated and well thought-out welcome message with key instructions and expectations.
- Use clear and accurate sender identity.
- Define a short and accurate subject line no longer than 25 characters for most clients.
- Provide wanted, expected, relevant, and interesting messages to each recipient, which is easily understandable. Message should also be readable with blocked images.
- Include a plain text alternative with any HTML message
- Provide clear and easy opt-out instructions with instruction on how subscribers can automatically unsubscribe. Also use an automated and well thought-out farewell message, which works as a confirmation and gives an opportunity to ask for feedback and thank the subscriber.
- Don't forget your physical postal address and company details with a valid return address.
- Optimize your email for mobile devices.
- Carefully check your message before sending and test its functionality.
Best practices for fluent email communication Print
Created by: Liudas Sakalauskas
Modified on: Mon, 26 Sep, 2016 at 5:17 AM
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